Twoje zadania:
Bieżąca i kompleksowa obsługa zapytań Franczyzobiorców zgodnie ze standardami
Odpowiedzialność za prawidłowe funkcjonowanie procesów logistycznych
Dbałość o prawidłowe procesowanie zgłoszeń składanych przez Franczyzobiorców i Dział Sprzedaży
Współpraca z innymi Działami w celu zapewniania prawidłowego funkcjonowania operacji
Nasze wymagania:
Doświadczenie w pracy związanej z obsługą klienta (zewnętrznego i wewnętrznego)
Prokliencka postawa oraz umiejętność budowania zaangażowania
Odporność na stres oraz umiejętność pracy pod presją czasu
Umiejętności analityczne
Dokładność i bardzo dobra organizacja pracy
To oferujemy:
Brak okresu próbnego
Atrakcyjny system wynagrodzeń (wynagrodzenie zasadnicze + premia, cyklicznie przeprowadzany proces podwyżkowy
Dodatek transportowy
Niezbędne narzędzia pracy
Benefits:

Private medical careYou and your loved ones gain access to comprehensive medical care, from diagnostics and rehabilitation to hospital treatment.

MultiSport cardYou receive preferential conditions for yourself and your loved ones.

Transport allowanceYou receive financial support for commuting to work.

Employee Pension ProgramHave you been working with us for at least two years? You can additionally save for retirement in our program.

Zabka NanoIn selected Logistics Centers, you can shop in Zabka Nano autonomous stores at much lower prices and without limits.

Eyewear co-financingYou can receive up to PLN 1000 in funding for the purchase of corrective glasses or contact lenses.

Holiday vouchersFor the holidays, you receive vouchers from us to help you prepare for this special time.

EAP Employee Assistance ProgramYou and your loved ones can benefit from free and confidential psychological, legal, and financial counseling. You will also receive support in professional challenges that will take care of your well-being.

25% discount on Maczfit meal cateringYou benefit from a 25% discount on all diets and meals from Maczfit.

A car tailored to youYou benefit from specially negotiated discounts on the purchase or rental of cars of various brands.

Mobile services - Orange at ZabkaZabka pays for your business plan. You can also add up to two private plans on the same terms: unlimited calls, SMS, and a 50 GB internet package in Poland.

Samsung partner storeYou purchase selected Samsung devices using special discounts negotiated for our employees.

Spacious canteensIn every Logistics Center, you can use a comfortable common area where you can peacefully eat your meal, and in selected locations, spacious canteens await you.
Equality Policy
At Zabka Group, we care that every person going through the recruitment process feels that they were able to fully demonstrate their skills, competencies and potential.
We believe that our strength comes from the uniqueness of each person and mutual respect and openness to diversity. We invite everyone to apply, regardless of age, gender, degree of ability, family situation, religion, sexual orientation, nationality, etc. If you want to know more about our equal and inclusive approach, read our Equality Policy.
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